Houston, TX, United States (On-site)

JOB DESCRIPTION

Benefit highlights: 11 Paid Holidays, 15+ days of PTO, 401k Matching, Health Benefits, and more!

Under direct supervision, the Teller/Customer Service Representative provides customer service such as cashing checks, receiving deposits, making withdrawals, receiving loan payments, making credit card advances and preparing change orders for customers. Also, assist customers with opening accounts, processing check orders, issuing debit cards, customer service and maintenance on existing accounts and answering customer calls.

RESPONSIBILITIES

Provides customer services such as cashing checks, receiving deposits, making withdrawals, receiving loan payments, making credit card advances, preparing change orders for commercial customers, cashing municipal bond coupons, etc.
Sells products such as Money Orders (Official Checks), Travelers Checks and Savings Bonds, as well as cross sell other products.
Balances cash drawer and other receipt daily, as well as ATM (Automatic Teller Machine) when required.
Processes various Night-Drop and Mail transactions as needed.
Wraps and bags coin, verifying currency, mix new currency and turn-in mutilated currency.
Performs miscellaneous duties such as filing, answering phones, maintaining supplies, etc.
Opens new accounts and cross sell bank products and services
Provides customer service to bank customers and employees.

QUALIFICATIONS

High School diploma or general education degree (GED), or equivalent required.
Six months previous cash, sales and/or customer service required.
Good math and calculator skills.
Ability to read, write, and communicate clearly with different levels of individuals.
Strong interpersonal skills.
Organizational skills and the ability to prioritize work.
Detail oriented.
Ability to cooperate and work with all areas of the bank.
Excellent customer service skills.
The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.

ABOUT US

PlainsCapital Bank was founded in 1988 by a group of young bankers who dreamed of bringing relationship banking to their hometown of Lubbock, Texas. With the acquisition of Plains National Bank, a Lubbock financial institution with one branch and approximately $198.8 million in assets, they began growing the bank one relationship at a time.

Over 30 years later, PlainsCapital Bank has held fast to its tried-and-true relationship-based culture and its commitment to financial strength and stability. PlainsCapital Bank ranks sixth among the largest banks headquartered in Texas by deposits and has a statewide presence with approximately 59 locations in markets such as Austin, the Coastal Bend, Dallas, Fort Worth, Houston, Lubbock, the Rio Grande Valley, and San Antonio. Backed by decades of experience, our knowledgeable bankers are renowned for their straightforward approach and for taking exceptional care of their clients. They bring both financial and industry expertise along with vast local market knowledge to each client relationship.

PlainsCapital Bank conducts both commercial and consumer banking, providing a full suite of commercial banking products and services to fit any business model and convenient services, personal attention, and account features to help simplify managing personal finances.

PlainsCapital Bank continues to remain strong and stable, delivering highly personalized service and a single point of contact to help customers reach their financial goals.

Job Identification: 30236
Job Category: Consumer Banking
Posting Date: 01/23/2024, 04:06 AM
Job Schedule: Full-Time
Locations: 2929 Kirby Drive, Houston, TX, 77098, US
Work Hours: Monday – Friday, 8:15 a.m – 5:15 p.m
Experience Level: Entry Level